Q: Is it cheaper if my lawyer orders the transcript?
A: No, the cost is the same but if your lawyer has an up-to-date account with us payment does not have to be made in advance.

Q: Do I have to order all of the proceedings?
A: No, you can order excerpts such as witness testimony, a ruling or judgment, or just the AM or PM portion. The order desk receptionist can help you with that information.

Q: How do I order:
A: You must place your order by phone to our order desk. The order desk will need all the information regarding your case, including the name(s) of the party or parties involved, the court location (city), the court file number, the day or days it was in court and what specifically you are needing. Once you provide this information you will be given an estimate number and instructed to call back to the order desk in a day or two (with your estimate number) when you will be given an approximate cost (deposit amount) for obtaining your transcript. You can then decide if you want to order a transcript.

Q: How do I pay:
A: We accept Visa, MasterCard, debit, certified cheque, money order and cash.

Q: How long does it take to get a transcript?
A: If a transcript has previously been typed the turnaround time is usually only one day. Depending on the length of the transcript, it can be produced the same day once payment is received.
Transcripts not previously typed are done on the following schedule:
Once the audio has been received by Verbatim from the registry, regular turnaround time is approximately 22 business days, expedite is 3 to 4 business days, daily is one business day.
Please note: Rulings and Reasons can only be ordered on a regular basis; once they are typed they must be submitted to the judge for approval before being released. These transcripts are normally typed and sent to the judge within 5 business days.

Q: How many copies do I need?
A: If for an appeal you will need to order 4 copies altogether. On criminal matters the original plus one copy is filed by Verbatim at the Supreme Court registry where your appeal is being heard and you are provided with 2 copies, one for yourself or your lawyer and one for Crown Counsel.
On civil matters you also need 4 copies in total but with the two copies that you are given you must provide one of those copies to the opposing side.

Q: How much does it cost?
A: The order desk receptionist will provide you with the fee schedule when you call to inquire about ordering a transcript.

F.A.Q. for public